Terms of Service

1. Words these terms use

• “RankRx” means the RankRx website, apps, software, reports, crawler and services, and everything we add to them.
• “Account” means your RankRx account and everything in it.
• “Subscription” means your access to RankRx under a free, trial or paid plan.
• “Agency” means a customer that uses RankRx to serve its own clients or prospects.
• “Client” means a business an agency serves. “Prospect” means a person or business an agency hopes to serve, for example someone who uses a free scan the agency offers.
• “Lead” means the information a prospect submits through RankRx.
• “Your content” means what you or your team give us or connect to RankRx: web addresses, business details, client and prospect information, files, settings and messages.
• “Output” means the scores, findings, reports, suggestions and other results RankRx produces for you.
• “Live” and “Coming soon” are the labels we put on features. Live means the feature works today. Coming soon means it is planned.

2. Agreeing to these terms

By creating an account, signing in, or using RankRx, you agree to these terms and to our Privacy Policy. If you use RankRx for a business, you agree to these terms for that business, and you confirm you have the authority to do so. If you do not agree, do not use RankRx.

3. Who may use RankRx

RankRx is for businesses. You may use it only if you are 18 or older and you are using it for a business, such as your own business, your employer, or your agency’s clients. RankRx is not for personal, family or household use. You may not use RankRx if we have closed your account before, or if the law does not allow you to.

4. What RankRx provides

RankRx is a platform for agencies and businesses. Each feature below is marked Live or Coming soon:

• Website auditsLive
• Comparing an audit with an earlier oneLive
• Google Business Profile auditsComing soon
• Comparing a Business Profile with competitors in local map resultsComing soon
• SEO, keyword and ranking research toolsComing soon
• Standalone E-E-A-T auditsComing soon
• Free scans agencies offer to their prospects, and the leads they bringComing soon
• Team membersComing soon
• Client accountsComing soon
• PDF reportsComing soon
• Shareable client linksComing soon
• White-label branding (your own logo and name on reports)Coming soon
• Paid plans, billing and creditsComing soon

Not every feature is available on every plan. We may add, change, limit or remove features over time. If we remove a Live feature that is a main part of a paid plan you have already paid for, we will tell you first, and you may cancel and ask for a refund of the unused part of that period.

5. Coming soon and early features

• Features marked Coming soon are planned. They are not promised on any date, and we may change them or decide not to build them.
• A Coming soon feature is not part of your subscription until it is Live. Do not buy a plan because of a feature that is not Live yet.
• We may offer some features as a test, beta or early version. They may not work fully, may change without notice, and may be removed. We provide them as they are, and the warranty and support promises in these terms do not apply to them.

6. Your license to use RankRx

RankRx is licensed, not sold. While your subscription is active and you follow these terms, we give you a limited, non-exclusive, non-transferable, revocable license to use RankRx for your own business and, if you are an agency, to serve your clients and prospects.

Your subscription is a license to use RankRx while it is active. It does not give you ownership of the software, design, content, name or logo, or of any part of RankRx. When your subscription ends, your license ends.

7. Who owns what

• RankRx. Drizzle Technologies owns RankRx: the platform, software, design, text, report formats, name and logos, and all rights in them. Our trademarks are covered in section 9, Trademarks.
• Your content. You keep ownership of your content. See “Your content” below for the license you give us to process it.
• Output. You may use the output RankRx produces for you, and share it with your clients and prospects, while your subscription is active and after it ends. We keep all rights in RankRx itself, including the way reports are built and laid out.

8. Ownership and Copyright

RankRx is a brand of Drizzle Technologies. RankRx and the websites on which these terms appear are owned and operated by Drizzle Technologies, for itself and its subsidiaries and affiliated brands, including RankRx.

All content on RankRx, including without limitation the software, code, interfaces, text, report formats, designs, graphics, logos, icons, images and photographs, and the selection and arrangement of all of it, is the exclusive property of Drizzle Technologies or its licensors and is protected by the copyright, trademark and other intellectual property laws of the United States and other countries.

© 2026 Drizzle Technologies. All rights reserved. Except as these terms expressly allow, no part of RankRx may be copied, reproduced, republished, distributed, displayed, transmitted, modified or sold, in any form or by any means, without the prior written permission of Drizzle Technologies. Reports RankRx produces for you may be used and shared as described in “Who owns what.” Drizzle Technologies reserves all rights not expressly granted in these terms.

9. Trademarks

RankRx™, the RankRx logo and the other names, logos, slogans and brand features shown on RankRx are trademarks of Drizzle Technologies. Marks shown with ™ are trademarks of Drizzle Technologies that are not yet registered; once registered, they will be shown with ®.

Nothing on RankRx grants, by implication, estoppel or otherwise, any license or right to use any trademark of Drizzle Technologies without its prior written permission. This includes use in a domain name, a social media name, an advertisement, a search keyword, or the name of any product or company.

Other names and logos shown on RankRx are the trademarks of their respective owners. Their appearance does not mean those owners are affiliated with, sponsor or endorse Drizzle Technologies or RankRx.

Drizzle Technologies will enforce its intellectual property rights to the fullest extent of the law.

10. Protecting RankRx

RankRx, including its software, screens, design, features, workflows, report formats and data, is valuable confidential and proprietary property of Drizzle Technologies. Unless Drizzle Technologies agrees in writing, you may not, and may not help or allow anyone else to:

• reverse engineer, decompile, disassemble or otherwise try to discover the source code, structure, scoring or methods behind RankRx, except where the law allows this even when a contract says otherwise;
• scrape, crawl, copy or pull data from RankRx using bots, scripts or any other automated means;
• copy or imitate the look, screens, features, workflows or report formats of RankRx, in whole or in part, to build, design or market a product or service that looks or works like RankRx;
• use RankRx, its output, its data or anything learned from it to train, test or improve any artificial intelligence or machine learning model, or to build or help build a competing product or service;
• share logins or give access to anyone outside your plan, including so that they can study, test, benchmark or copy RankRx.

If you break any part of this section, Drizzle Technologies may suspend or end your account immediately, without notice and without refund. You agree that breaking this section would cause Drizzle Technologies harm that money alone cannot repair, so Drizzle Technologies may ask any court for an order to stop it right away, in addition to any other remedy it has, without first going through the dispute steps in these terms.

11. Copyright Complaints

If you believe material on RankRx infringes your copyright, send a notice to support@rankrx.io that includes: your name and contact details; a description of the copyrighted work; where the material appears on RankRx; a statement that you have a good faith belief the use is not authorized by the owner, its agent or the law; and a statement, under penalty of perjury, that the information in your notice is accurate and that you are the owner or authorized to act for the owner. Drizzle Technologies will review each notice, remove infringing material, and may end the accounts of repeat infringers.

12. Accounts, team members and security

• Give us accurate information and keep it up to date.
• Keep your sign-in secure. Do not share it. You are responsible for everything that happens under your account.
• If your plan lets you add team members, you decide who gets access and what they can do. You are responsible for what they do in RankRx, and you can remove them at any time.
• Tell us right away at support@rankrx.io if you think someone is using your account without permission or your account is not secure.

13. Agencies, clients and prospects

If you use RankRx for clients or prospects, you are responsible for:

• having permission to analyze each website and Business Profile you submit;
• the client and prospect information you add to RankRx or collect through it, and having the right to give it to us;
• your use of leads. When you offer RankRx to your prospects, RankRx may collect information they submit, such as name, email address, phone number, business name and website, on your behalf and share it with you. You are responsible for how you use those leads, including having the right to contact them and following the laws on email, text messages and phone calls;
• giving your clients and prospects any notice the law requires, and having your own privacy policy that covers what you do with their information;
• what you tell your clients and prospects about RankRx and its reports, and any price you charge them.

Your clients and prospects are your customers, not ours. We are not part of your agreements with them. We handle their information as our Privacy Policy describes.

14. White-label and branding

White-label branding is marked Coming soon. When it is Live and your plan includes it, this section applies.

• While your subscription is active, you may show RankRx to your own clients under your own brand, with your own name and logo, as your subscription allows.
• On the surfaces your clients see under your brand, the Drizzle Technologies ownership, trademark and license lines are not shown. Drizzle Technologies still owns RankRx, and these terms still apply to you.
• You are responsible for your brand, logo and anything you add to those surfaces, and for having the right to use them.
• White-label use ends when your subscription ends or your plan no longer includes it. You may not sell or license RankRx itself as your own software outside what your plan allows.

15. Plans, payments and credits

RankRx does not take payments today. Paid plans, billing and credits are marked Coming soon. When they are Live, these rules apply along with the price and plan details shown when you buy:

• Free and trial plans. We may offer a free plan or a free trial. They have the limits shown when you sign up. We may change or end a free plan or trial at any time. When a trial ends, you move to a paid plan only if you chose one and gave a payment method.
• Payments. Payments are processed by Stripe. By paying, you also agree to Stripe’s terms for payments. We do not store your full card number.
• Renewal. Paid plans renew automatically at the end of each billing period (for example monthly or yearly) until you cancel. We charge the payment method on file at the start of each period.
• Credits. Some features may use credits. Credits have no cash value, cannot be transferred or sold, and expire as your plan says. Unused credits are not refunded unless the law requires it.
• Cancelling. You can cancel at any time. Your plan stays active until the end of the period you paid for, and then it ends.
• Refunds. Payments are not refundable, except where these terms or the law say otherwise, or where we agree in writing.
• Price changes. We may change prices. A change applies only from your next billing period, and we will tell you at least 30 days before it takes effect. If you do not agree, cancel before then.
• Taxes. Prices do not include taxes. You pay any sales, use, value-added or similar taxes that apply, other than taxes on our income.
• Late or failed payment. If a payment fails or is late, we may try the charge again, and after telling you, we may limit or suspend your account until it is paid.

16. AI and automated output

• RankRx uses automated analysis and AI to read websites and business information and to write scores, findings and suggestions.
• Output is an estimate. It can be incomplete, out of date or wrong, and two runs can give different results. Scores, findings, rankings, keyword data, competitor comparisons, time-to-fix estimates and recommendations are all estimates.
• A person should review output before anyone acts on it, shares it or relies on it. You are responsible for how you use it.
• We do not promise any search ranking, traffic, calls, leads, sales or other result. Search engines decide how websites and business profiles rank, and they change how they do it often.
• RankRx is not affiliated with, endorsed by or sponsored by Google.

17. Your content

• You give us a worldwide, non-exclusive, royalty-free license to host, copy, process, analyze and display your content, and the public pages and listings you ask us to analyze, only as needed to provide, secure and improve RankRx for you, and as our Privacy Policy describes. This license ends when your content is deleted, except for copies kept in backups for a limited time or as the law requires.
• You confirm you have the rights and permissions needed to give us your content, and that our use of it under these terms will not break the law or anyone else’s rights.
• We do not sell your content.

18. Aggregated and de-identified data

We may combine information from across RankRx and remove anything that identifies you, your clients, your prospects or any person. We may use that aggregated, de-identified data to run, measure and improve RankRx, and to describe trends, for example the most common website problems. We will not try to re-identify it, and we will not share it in a way that identifies you or any person.

19. Feedback

If you send us ideas, suggestions or feedback, we may use them for any purpose without paying you or owing you anything. You do not have to send us feedback.

20. Keeping things confidential

• “Confidential information” means non-public information one of us shares with the other that is marked confidential or that a reasonable person would understand is confidential. Your non-public content is your confidential information. Non-public information about RankRx, its pricing offers, plans and how it works is ours.
• Each of us will use the other’s confidential information only for this agreement, protect it with reasonable care, and share it only with people and service providers who need it for this agreement and must keep it confidential.
• This does not cover information that is public through no fault of the receiver, that the receiver already had or got lawfully from someone else, or that the receiver created on its own. Either of us may share confidential information when the law requires it, after telling the other first where the law allows.

21. Other services, integrations and our crawler

• RankRx uses public information and outside services, such as public web pages, business listings, reviews, and search and ranking data. We do not control that data and are not responsible for whether it is accurate or available.
• If you sign in with Google, Google’s own terms and privacy policy also apply, and you can remove RankRx’s access at any time.
• We are not responsible for other services, their websites or their changes. If a service stops working with RankRx, we may stop offering the feature that depends on it.
• Our crawler visits the public pages of the websites you submit. You can read how it works on our crawler page.

22. Acceptable use

When you use RankRx, you agree not to:

• break the law or anyone else’s rights;
• analyze a website or Business Profile you do not have permission to analyze, or use RankRx to harm a business, website or person;
• submit false, harmful or illegal content, or anything that contains malware;
• contact leads you do not have the right to contact, or send spam;
• try to break, overload or test the security of RankRx, or get around its limits;
• try to see another person’s account or information;
• use RankRx to harass, mislead or spy on anyone;
• resell, rent, lease or sublicense RankRx;
• remove or change any ownership, trademark or license notice on RankRx;
• help or allow anyone else to do any of these things.

23. Suspension and ending this agreement

• You can stop using RankRx at any time and ask us to close your account. Our Privacy Policy explains how.
• We may suspend or close your account, or limit what you can do, if you break these terms, if your use puts RankRx or others at risk, if a payment is not made, if the law requires it, or if we stop offering RankRx. When it is reasonable, we will tell you first and give you time to fix the problem.
• If we stop offering RankRx entirely, we will tell you in advance and refund the unused part of any period you have paid for.
• When your account closes, your license and your right to use RankRx end. You can ask us for a copy of your reports before then.
• These sections still apply after the agreement ends: 1, 7, 8, 9, 10, 16, 17 (for copies we still hold), 18, 19, 20, 23, 24, 25, 26, 27, 28, 32 and 33, and any payment you still owe.

24. Warranties and disclaimers

We will provide RankRx with reasonable care and skill. Apart from that, RankRx is provided “as is” and “as available”. As far as the law allows, we make no other promises of any kind, stated or implied. That includes any promise that RankRx will meet your needs, work without interruption or errors, be secure, or give accurate or complete results, and any implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

25. Limit of liability

As far as the law allows, we are not responsible for indirect, incidental, special, consequential or punitive losses, or for lost profits, revenue, rankings, traffic, leads, data or goodwill, even if we were told they might happen.

As far as the law allows, the most we will owe for all claims about RankRx is the greater of: (a) the fees you paid us for RankRx in the 12 months before the event that led to the claim, or (b) $100.

These limits do not apply where the law does not allow them, such as for fraud. Some places do not allow these limits, so they may not apply to you.

26. Your responsibility for claims (indemnity)

You agree to defend Drizzle Technologies and its owners, staff and service providers against claims made by others, and to pay the losses, costs and reasonable lawyers’ fees that result, when the claim comes from:

• your content;
• the websites, Business Profiles and information of your clients and prospects that you submit;
• your use of leads, including contacting them;
• your brand and anything you add to a white-label surface;
• your breaking these terms or the law.

We will tell you about the claim promptly, let you control the defense, and help where reasonable at your cost. You may not settle a claim in a way that admits fault for us or binds us without our written consent.

27. Governing law

The laws of the State of Wyoming govern these terms and any dispute about RankRx, without regard to conflict-of-law rules.

28. Resolving disputes

• Talk to us first. If you have a dispute with us, send us written notice describing it at support@rankrx.io. If we have a dispute with you, we will send written notice to the email address on your account. We both agree to try to resolve the dispute informally for 30 days after the notice is received.
• Then binding arbitration. If the dispute is not resolved within those 30 days, it will be settled by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration will be held in Sheridan County, Wyoming, or by video. The arbitrator’s decision is final, and any court with authority may enter judgment on it.
• No class actions and no jury. You and we may bring claims against each other only on an individual basis, and not as a plaintiff or class member in any class, group or representative action. You and we both give up the right to a jury trial.
• Exceptions. Either of us may bring a claim in small claims court if it qualifies. Either of us may also ask a court for an injunction to protect intellectual property or to stop misuse of RankRx. A request for a court order to protect intellectual property or to stop misuse of RankRx does not need the 30-day notice first, and may be brought in any court with authority.
• Courts. Except as the Exceptions above allow, anything not decided by arbitration will be decided only in the state or federal courts in Wyoming that serve Sheridan County, and you and we agree to those courts’ authority.

29. Events outside our control

We are not responsible for a delay or failure caused by something outside our reasonable control, such as a natural disaster, fire, flood, war, terrorism, riot, strike, epidemic, government action, power or internet failure, an attack on our systems, or a failure by a provider we rely on.

30. Transferring this agreement

You may not transfer these terms or your account to anyone else without our written permission. We may transfer them as part of a merger, sale, reorganization or transfer of all or part of our business, or to a company we control, and we will tell you if we do.

31. Notices

We send notices to the email address on your account, and a notice is received when we send it. Keep that address up to date. Send notices to us by email at support@rankrx.io, including legal notices.

32. Export and sanctions

You may use RankRx only as United States export control and sanctions laws allow. You confirm that you are not in a country under a United States embargo, are not on a United States government list of restricted or blocked parties, and will not use RankRx for anyone who is.

33. The rest of the agreement

• Entire agreement. These terms, our Privacy Policy and any plan details shown when you buy are the whole agreement between you and us about RankRx. They replace any earlier agreement about it. If plan details shown when you buy conflict with these terms, the plan details apply for that plan.
• Severability. If a court or arbitrator finds part of these terms cannot be enforced, that part is changed as little as needed to make it enforceable, and the rest still applies.
• No waiver. If we do not enforce a part of these terms right away, we can still enforce it later.
• No third-party beneficiaries. These terms are between you and us. Nobody else, including your clients and prospects, has rights under them.
• Relationship. You and we are independent. These terms do not make either of us the other’s partner, employee or agent.

34. Changes to these terms

If we change these terms, we will update this page and its effective date. If a change is important, we will also email the address on your account at least 30 days before the change takes effect, unless the law or a security need requires it sooner. If you keep using RankRx after a change takes effect, you agree to the new terms. If you do not agree, stop using RankRx and cancel before then.

Contact us

If you have a question about this page or want to make a request, email us at support@rankrx.io.